The Family Travel Gear Guarantee
Our 100% Guarantee ensures your Satisfaction in each and every product purchased at FamilyTravelGear.com. We feel confident that the products you purchase from us meet your highest standards or you can simply return it within 30 days from purchase for a replacement or refund. Please note that shipping fees are not refundable (unless the error in products shipped was on our part). Please refer to our refunds/exchange policies for more information.
Family Travel Gear employees have extensive international travel experience since 1985. And in that time we have tested, used, and abused alot of gear to find out which products meet our high standards. We then pass on these quality products to you, our valued customer. The folks at Family Travel Gear are in the business of finding, testing, and making available great travel products that really do help families like yours who take on the challenges and joys of traveling with kids. Our family members have tested out all the products we carry. If we don't find it useful, safe, or fun, we don't sell it. Which is why we are so confident to stand behind our 100% guarantee!
At Family Travel Gear, our product line is finely geared towards offering products that assist with everything from short drives across town with the kids, and long road trips to taking plane trips, traveling over seas, train trips, city touring, and even student study abroad programs.
Check out our customer reviews! Family Travel Gear now offers customer reviews on each of the products allowing our customers to comment on the items they have purchased. We also love to live vicariously through our products which get to see every corner of this wonderful planet! So feel confident in knowing that the folks at Family Travel Gear select what we consider to be the best products available on the market that assist parents traveling with kids. We've got the gear, to get you there!
Finally, we have received overwhelming positive feedback and lots of referrals from our customers and want to thank you for making us one of the leading family owned travel accessories stores on the web today. We listen to all your feedback and want you to feel rest asured that everything we offer on our website is highly functional, top quality, as well as reasonably priced for the typical family budget. Most importantly, our products are 100% guaranteed for your satisfaction. And if you are ever dissatisfied with an item you have purchased from FamilyTravelGear.com, you may return your product (within 30 days) by contacting us via email at: customerservice@familytravelgear.com; or fax: 1-866-550-7094 to receive your RMA # and returns address. Clearance items are non-refundable. Please see the return policy for more details. Once you receive your RMA #, and return address, you can then return the item with a copy of your receipt within 30 days from purchase, along with your message explaining your dissatisfaction.
Thank you for your business and for all your referals!
The Family Travel Gear Team!
